There Has to Be A Special Place in Hell For Pencil Pushers

My mom has been trying to get her student loan payments stopped because she is disabled and cannot work. She filled out the form, sent it in, got her dr's signature, and they denied it. They denied it not because they don't think she's disabled, not because the dr didn't verify that fact but because, get this:

Her dr. signed the form, that's good, he checked the box that says "I am a dr of medicine, also good. BUT There's another box that says "i am licensed to practice medicine in the state of _____" He forgot to check that box and fill in the blank. So they denied her claim.

I hope they all get lead poisoning. or at least end up with a disabled family member so they can see how it feels to get their claim shot down because one little box wasn't checked.